{"id":8788,"date":"2022-12-08T04:52:39","date_gmt":"2022-12-07T20:52:39","guid":{"rendered":"https:\/\/umg.cd7.myftpupload.com\/faq-3\/"},"modified":"2023-09-27T10:41:43","modified_gmt":"2023-09-27T02:41:43","slug":"faq","status":"publish","type":"page","link":"https:\/\/kasamaid.com\/en\/faq\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"8788\" class=\"elementor elementor-8788 elementor-7059\">\n\t\t\t\t\t\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-b2d9a5f elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-height-default\" data-id=\"b2d9a5f\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-0bdbfce\" data-id=\"0bdbfce\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-ca6d531\" data-id=\"ca6d531\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b082b9e elementor-widget elementor-widget-html\" data-id=\"b082b9e\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\nh1.card-number {\n    margin: 0;\n}\n\n.image-screen > .header {\n    background: rgba(255,255,255,0.8);\n    width: fit-content;\n    padding: 10px 50px;\n    margin: 0 auto;\n}\n\n.dish-name {\n    position: fixed;\n    top: 40%;\n    left: 0;\n    z-index: 9999;\n}\n\n\n<\/style>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-298fe39\" data-id=\"298fe39\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-99775b1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"99775b1\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-624a86d\" data-id=\"624a86d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f8768fe elementor-widget elementor-widget-spacer\" data-id=\"f8768fe\" data-element_type=\"widget\" id=\"maid\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.16.0 - 20-09-2023 *\/\n.elementor-column .elementor-spacer-inner{height:var(--spacer-size)}.e-con{--container-widget-width:100%}.e-con-inner>.elementor-widget-spacer,.e-con>.elementor-widget-spacer{width:var(--container-widget-width,var(--spacer-size));--align-self:var(--container-widget-align-self,initial);--flex-shrink:0}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container,.e-con>.elementor-widget-spacer>.elementor-widget-container{height:100%;width:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer{height:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner{height:var(--container-widget-height,var(--spacer-size))}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty,.e-con>.elementor-widget-spacer.elementor-widget-empty{position:relative;min-height:22px;min-width:22px}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon,.e-con>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon{position:absolute;top:0;bottom:0;left:0;right:0;margin:auto;padding:0;width:22px;height:22px}<\/style>\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3fe0b1f elementor-widget elementor-widget-heading\" data-id=\"3fe0b1f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.16.0 - 20-09-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h1 class=\"elementor-heading-title elementor-size-default\">Helpers Related\n<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a6b87c2 elementor-widget elementor-widget-spacer\" data-id=\"a6b87c2\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-e2d2160 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e2d2160\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-601b197\" data-id=\"601b197\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-705df02 elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"705df02\" data-element_type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t        <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-705df02\" data-accordion-id=\"705df02\" data-accordion-type=\"accordion\" data-toogle-speed=\"300\">\n    <div class=\"eael-accordion-list\">\n                <div id=\"can-i-appoint-my-helpers-rest-days-\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-1171\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Can I appoint my helper\u2019s rest days? <\/span><\/div><div id=\"elementor-tab-content-1171\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"can-i-appoint-my-helpers-rest-days-\"><p><span style=\"font-weight: 400;\">Yes. Rest days shall be appointed by the employer. For irregular rest days, you should inform your helper of the roster before the beginning of each month. For regular rest days, you are not required to do so.<\/span><\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"can-i-require-my-helper-to-work-on-statutory-holidays\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-1172\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Can I require my helper to work on statutory holidays?<\/span><\/div><div id=\"elementor-tab-content-1172\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"can-i-require-my-helper-to-work-on-statutory-holidays\"><p><p><span style=\"font-weight: 400;\">Yes. But you need to inform your helper by a minimum of 48 hours prior notice for work on a statutory holiday. You must then arrange a substitute holiday for your helper within 60 days before or after the statutory holiday.<\/span><\/p><\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"if-my-helper-agrees-can-i-pay-her-in-lieu-of-a-statutory-holiday\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-1173\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">If my helper agrees, can I pay her in lieu of a statutory holiday?<\/span><\/div><div id=\"elementor-tab-content-1173\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"if-my-helper-agrees-can-i-pay-her-in-lieu-of-a-statutory-holiday\"><p><p><span style=\"font-weight: 400;\">No. You are not allowed to make use of any form of payment to your helper in lieu of a statutory holiday. If you contravene such order, you are liable to prosecution, and, upon conviction, you may liable to a fine of HK$50,000. <\/span><\/p><\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"can-i-request-my-helper-to-take-unpaid-leave-and-to-live-out-when-i-travel-\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-1174\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Can I request my helper to take unpaid leave and to live out when I travel? <\/span><\/div><div id=\"elementor-tab-content-1174\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"can-i-request-my-helper-to-take-unpaid-leave-and-to-live-out-when-i-travel-\"><p><p><span style=\"font-weight: 400;\">No. Unilateral request for unpaid leave is not allowed. Mutual consent needs to be obtained for the arrangement of unpaid leave. Also, a live-out arrangement is illegal under any circumstances and may lead to a rejection of insurance claims in case of accidents.\u00a0<\/span><\/p><\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"if-there-is-severe-weather-conditions-eg-typhoon-signal-no8-or-black-rainstorm-signal-on-my-helpers-rest-day-can-i-request-my-helper-stay-home\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"5\" aria-controls=\"elementor-tab-content-1175\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">If there is severe weather conditions (e.g. typhoon signal no.8, or black rainstorm signal) on my helper\u2019s rest day, can I request my helper stay home?<\/span><\/div><div id=\"elementor-tab-content-1175\" class=\"eael-accordion-content clearfix\" data-tab=\"5\" aria-labelledby=\"if-there-is-severe-weather-conditions-eg-typhoon-signal-no8-or-black-rainstorm-signal-on-my-helpers-rest-day-can-i-request-my-helper-stay-home\"><p><span style=\"font-weight: 400;\">No. Even if there is severe weather condition on your helper\u2019s rest day, your helper still has the right to decide how to use it. However, you are responsible to remind your helper of the potential risk to go out under severe weather. For example, it may lead to a rejection of insurance claims in case of accidents. If your helper agrees to stay home, you are not obligated to substitute for her leave. However, it is illegal to require your helper to work on a rest day. Therefore, you should not require your helper to work under any circumstances.<\/span><\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"when-should-i-prepare-for-the-procedure-of-contract-renewal\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"6\" aria-controls=\"elementor-tab-content-1176\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">When should I prepare for the procedure of contract renewal?<\/span><\/div><div id=\"elementor-tab-content-1176\" class=\"eael-accordion-content clearfix\" data-tab=\"6\" aria-labelledby=\"when-should-i-prepare-for-the-procedure-of-contract-renewal\"><p><p><span style=\"font-weight: 400;\">If both parties agree to enter into a new contract, you shall apply to the Immigration Department 2 months before the current contract expires.\u00a0<\/span><\/p><\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"can-i-start-a-new-contract-with-my-helper-once-the-current-one-is-completed\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"7\" aria-controls=\"elementor-tab-content-1177\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Can I start a new contract with my helper once the current one is completed?<\/span><\/div><div id=\"elementor-tab-content-1177\" class=\"eael-accordion-content clearfix\" data-tab=\"7\" aria-labelledby=\"can-i-start-a-new-contract-with-my-helper-once-the-current-one-is-completed\"><p><p><span style=\"font-weight: 400;\">Yes. Contract Renewal with the same employer can be effective immediately upon the completion of the existing contract after the completion of the current contract. And the contract will be extended for 2 years further.<\/span><\/p><\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"is-it-necessary-for-my-helper-to-return-to-her-place-of-origin-after-contract-renewal\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"8\" aria-controls=\"elementor-tab-content-1178\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Is it necessary for my helper to return to her place of origin after contract renewal?<\/span><\/div><div id=\"elementor-tab-content-1178\" class=\"eael-accordion-content clearfix\" data-tab=\"8\" aria-labelledby=\"is-it-necessary-for-my-helper-to-return-to-her-place-of-origin-after-contract-renewal\"><p><p><span style=\"font-weight: 400;\">Yes. Home leave is required. According to Clause 13 of the Standard Employment Contract, in between contracts, helpers should return to their place of origin for a paid\/ unpaid vacation of not less than 7 days at the expense of the employer. Unless the helper is unable to return to the place of origin upon the contract completion, an extension of the limit of stay and a deferral of the home leave can be applied at the Immigration Department under mutual consent. <\/span><\/p><\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"under-what-circumstances-should-i-pay-my-helper-severance-payment\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"9\" aria-controls=\"elementor-tab-content-1179\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Under what circumstances should I pay my helper severance payment?<\/span><\/div><div id=\"elementor-tab-content-1179\" class=\"eael-accordion-content clearfix\" data-tab=\"9\" aria-labelledby=\"under-what-circumstances-should-i-pay-my-helper-severance-payment\"><p><p><span style=\"font-weight: 400;\">If your helper has been employed by you under a continuous contract for not less than 24 months, and her contract is terminated, or not renewed because of redundancy, you are required to pay a severance payment to her.<\/span><\/p><\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"under-what-circumstances-should-i-pay-my-helper-long-service-payment-and-how-do-i-calculate-it\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"10\" aria-controls=\"elementor-tab-content-11710\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Under what circumstances should I pay my helper long service payment and how do I calculate it?<\/span><\/div><div id=\"elementor-tab-content-11710\" class=\"eael-accordion-content clearfix\" data-tab=\"10\" aria-labelledby=\"under-what-circumstances-should-i-pay-my-helper-long-service-payment-and-how-do-i-calculate-it\"><p><span style=\"font-weight: 400;\">Provided that your helper has been employed by you for not less than 5 years, she is eligible for long service payment if she is dismissed (neither because of redundancy nor serious misconduct); her contract expires without renewal; she is certified by a registered medical practitioner that she is permanently unfit for her present job and she resigns; she ages 65 years or above and resigns for old age; or she dies during employment.<\/span>\n\n<br>Formula to calculate: [ (Wages of last month x 2\/3) x reckonable years of service]<\/br><\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"can-my-helper-request-to-live-outside-by-herself\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"11\" aria-controls=\"elementor-tab-content-11711\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Can my helper request to live outside by herself?<\/span><\/div><div id=\"elementor-tab-content-11711\" class=\"eael-accordion-content clearfix\" data-tab=\"11\" aria-labelledby=\"can-my-helper-request-to-live-outside-by-herself\"><p><p><span style=\"font-weight: 400;\">No. According to Clause 3 of the Standard Employment Contract [ID407], your helper must work and reside in your residence stated in the contract. <\/span><\/p><\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"can-my-helper-live-away-from-my-home-\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"12\" aria-controls=\"elementor-tab-content-11712\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Can my helper live away from my home? <\/span><\/div><div id=\"elementor-tab-content-11712\" class=\"eael-accordion-content clearfix\" data-tab=\"12\" aria-labelledby=\"can-my-helper-live-away-from-my-home-\"><p><p><span style=\"font-weight: 400;\">No. According to Clause 3 of the Standard Employment Contract [ID407], your helper must work and reside in your residence stated in the contract. Also, you must comply with the standard in the \u201cSchedule of Accommodation and Domestic Duties\u201d to provide free accommodation to your helper.\u00a0<\/span><\/p><p>\u00a0<\/p><p><span style=\"font-weight: 400;\">(Abovementioned regulation is exempted for employers who obtained approvals from the Director of Immigration before 4 April 2003 to let their helpers live out, provided that they continue to employ their helpers without a break of more than 6 months.)\u00a0<\/span><\/p><\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"what-are-the-legitimate-domestic-duties-of-my-helper\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"13\" aria-controls=\"elementor-tab-content-11713\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">What are the legitimate domestic duties of my helper?<\/span><\/div><div id=\"elementor-tab-content-11713\" class=\"eael-accordion-content clearfix\" data-tab=\"13\" aria-labelledby=\"what-are-the-legitimate-domestic-duties-of-my-helper\"><p><p><span style=\"font-weight: 400;\">Your helper is only permitted to perform domestic duties listed in the \u201cSchedule of Accommodation and Domestic Duties\u201d. Major duties include: \u2013 household chores, cooking, looking after aged persons in the household, babysitting, and child-minding. Other duties such as proxy shopping for groceries and food, car washing, delivery of food any personal items to employers or their household members outside the residence, can all be recognized as legitimate domestic duties. <\/span><\/p><\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"can-i-deploy-my-helper-to-work-for-my-relatives-or-friends-outside-my-family-\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"14\" aria-controls=\"elementor-tab-content-11714\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Can I deploy my helper to work for my relatives or friends outside my family? <\/span><\/div><div id=\"elementor-tab-content-11714\" class=\"eael-accordion-content clearfix\" data-tab=\"14\" aria-labelledby=\"can-i-deploy-my-helper-to-work-for-my-relatives-or-friends-outside-my-family-\"><p><p><span style=\"font-weight: 400;\">No. According to the Immigration Ordinance, unlawful employment is a serious offense, upon conviction, the offender is liable to a maximum penalty of HK$350,000 fine and imprisonment for 3 years.\u00a0<\/span><\/p><p>\u00a0<\/p><p><span style=\"font-weight: 400;\">Example: A flower store owner that deployed her helper to work in the store was sentenced by the court to 2 months imprisonment. Also, if the helper injures or dies from work, the employer is liable to compensate.\u00a0<\/span><\/p><\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"can-i-request-my-helper-to-clean-outside-the-contractual-address-\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"15\" aria-controls=\"elementor-tab-content-11715\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Can I request my helper to clean outside the contractual address? <\/span><\/div><div id=\"elementor-tab-content-11715\" class=\"eael-accordion-content clearfix\" data-tab=\"15\" aria-labelledby=\"can-i-request-my-helper-to-clean-outside-the-contractual-address-\"><p><p>No. Helpers are only obligated to perform household duties at the contractual address. Helpers have the right to refuse in performing such duty. \u00a0<\/p><\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"what-is-the-monthly-wage-that-i-am-required-to-pay-my-helper-can-i-settle-for-wages-lower-than-the-minimum-allowable-wage-maw-if-my-helper-agrees\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"16\" aria-controls=\"elementor-tab-content-11716\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">What is the monthly wage that I am required to pay my helper? Can I settle for wages lower than the minimum allowable wage (MAW) if my helper agrees?<\/span><\/div><div id=\"elementor-tab-content-11716\" class=\"eael-accordion-content clearfix\" data-tab=\"16\" aria-labelledby=\"what-is-the-monthly-wage-that-i-am-required-to-pay-my-helper-can-i-settle-for-wages-lower-than-the-minimum-allowable-wage-maw-if-my-helper-agrees\"><p><p>The Minimum Allowable Wage (MAW) also applies to the hiring of helpers. For employment contracts signed since 1 October 2022, the MAW is HK$4,730 per month.<\/p><p>\u00a0<\/p><p>No. Under no circumstances, the employer is allowed to settle for wages lower than the MAW even if the employee agrees. An employer who underpays, upon conviction, is liable to a maximum fine of HK$350,000 and imprisonment for 3 years. The employer may also be prosecuted for making a false statement to an Immigration Officer and conspiracy to defraud. The employer convicted for the above offenses is liable to a maximum fine of HK$150,000 and imprisonment for 14 years.<\/p><p>\u00a0<\/p><p>Example: An employer was prosecuted by the Labour Department for underpaying. According to Tsuen Wan Magistrate Court\u2019s jurisdiction, the employer was sentenced to 9 months imprisonment.<\/p><\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"under-what-circumstances-my-dismissal-of-helpers-is-illegal\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"17\" aria-controls=\"elementor-tab-content-11717\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Under what circumstances my dismissal of helpers is illegal?<\/span><\/div><div id=\"elementor-tab-content-11717\" class=\"eael-accordion-content clearfix\" data-tab=\"17\" aria-labelledby=\"under-what-circumstances-my-dismissal-of-helpers-is-illegal\"><p><ul><li>Dismissal of a helper who has been confirmed pregnant;<\/li><li>Dismissal of a helper during her paid sick leave;<\/li><li>Dismissal whilst the helper is giving evidence for any proceedings connected with the enforcement of the Employment Ordinance, work accidents, or breach of work safety legislation;<\/li><li>Dismissal for a helper\u2019s participation in trade unions; or<\/li><li>Dismissal of an injured helper before reaching a consensus on the compensation or before the issue of a certificate of assessment.<\/li><\/ul><\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"if-my-helper-is-pregnant-during-the-contract-period-what-are-the-criteria-for-her-paid-maternity-leave\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"18\" aria-controls=\"elementor-tab-content-11718\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">If my helper is pregnant during the contract period, what are the criteria for her Paid Maternity Leave?<\/span><\/div><div id=\"elementor-tab-content-11718\" class=\"eael-accordion-content clearfix\" data-tab=\"18\" aria-labelledby=\"if-my-helper-is-pregnant-during-the-contract-period-what-are-the-criteria-for-her-paid-maternity-leave\"><p><p>A helper is eligible for 14 weeks of Paid Maternity Leave if she has been employed under a continuous contract for not less than 40 weeks before the maternity leave, and has notified the employer of her pregnancy and her intention to take maternity leave with confirmation by a medical certification.<\/p><\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"can-i-require-my-helper-to-take-contraceptive-injections-regularly-even-during-her-home-leave-\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"19\" aria-controls=\"elementor-tab-content-11719\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Can I require my helper to take contraceptive injections regularly, even during her home leave? <\/span><\/div><div id=\"elementor-tab-content-11719\" class=\"eael-accordion-content clearfix\" data-tab=\"19\" aria-labelledby=\"can-i-require-my-helper-to-take-contraceptive-injections-regularly-even-during-her-home-leave-\"><p><p>Yes, provided that such an arrangement is settled by mutual consent. Both parties shall discuss the arrangement with a preliminary consensus. It would be ideal to have a written record of the discussion to confirm the helper is not forced to take contraceptive injections.<\/p><\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"what-should-i-do-if-my-helper-wants-to-borrow-money-from-me\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"20\" aria-controls=\"elementor-tab-content-11720\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">What should I do if my helper wants to borrow money from me?<\/span><\/div><div id=\"elementor-tab-content-11720\" class=\"eael-accordion-content clearfix\" data-tab=\"20\" aria-labelledby=\"what-should-i-do-if-my-helper-wants-to-borrow-money-from-me\"><p><p>You may have your own decision. If you decide to lend money to your helper, with your helper\u2019s written consent, you may deduct part of your helper\u2019s wage as loan repayment. However, you should note that the deducted wage for loan repayment shall not be lower than 50% of your helper\u2019s monthly wage.<\/p><\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"what-should-i-do-if-my-helper-borrows-money-from-the-finance-company-\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"21\" aria-controls=\"elementor-tab-content-11721\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">What should I do if my helper borrows money from the finance company? <\/span><\/div><div id=\"elementor-tab-content-11721\" class=\"eael-accordion-content clearfix\" data-tab=\"21\" aria-labelledby=\"what-should-i-do-if-my-helper-borrows-money-from-the-finance-company-\"><p><p>You may enquire the finance company about your helper\u2019s debt amount and her remaining installments. If the debt is reasonably repayable, you may conduct monthly follow up on her repayment and remind her not to borrow from the lending company again.\u00a0<\/p><p>\u00a0<\/p><p>In Hong Kong, the employer is not responsible for the helper\u2019s debt. If you are harassed by the lending company, you may consider terminating the contract with your helper and explain to the lending company of the situation. You should report to the police immediately if the lending company continues to harass you and your family. However, the termination still needs to follow standard procedures (e.g. pay for the dismissal wage in lieu of notice) if your helper has not committed any criminal offenses. <\/p><\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"if-my-helper-has-been-stealing-from-me-what-should-i-do-\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"22\" aria-controls=\"elementor-tab-content-11722\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">If my helper has been stealing from me, what should I do? <\/span><\/div><div id=\"elementor-tab-content-11722\" class=\"eael-accordion-content clearfix\" data-tab=\"22\" aria-labelledby=\"if-my-helper-has-been-stealing-from-me-what-should-i-do-\"><p><p>You should report it to the police. Theft is a criminal offense that should not be condoned. You should also avoid resolving this issue in private.<\/p><\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"can-i-install-surveillance-cameras-at-home\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"23\" aria-controls=\"elementor-tab-content-11723\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Can I install surveillance cameras at home?<\/span><\/div><div id=\"elementor-tab-content-11723\" class=\"eael-accordion-content clearfix\" data-tab=\"23\" aria-labelledby=\"can-i-install-surveillance-cameras-at-home\"><p><p>Yes. However, you should understand that such a monitoring practice can cause an intrusion of privacy to your helper if handled improperly. You should acknowledge your helper of the presence of the surveillance system \u2013 e.g. your helper should know the number and location of the surveillance cameras at home. Also, no cameras should be installed in places that intrude on your helper\u2019s privacy, such as the bathroom and your helper\u2019s room. We recommend that such arrangements should be given by written notice. Also, both parties should sign on it for confirmation.\u00a0<\/p><\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"what-should-i-do-if-i-suspect-that-my-child-is-abused-by-my-helper-\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"24\" aria-controls=\"elementor-tab-content-11724\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">What should I do if I suspect that my child is abused by my helper? <\/span><\/div><div id=\"elementor-tab-content-11724\" class=\"eael-accordion-content clearfix\" data-tab=\"24\" aria-labelledby=\"what-should-i-do-if-i-suspect-that-my-child-is-abused-by-my-helper-\"><p><p>Child abuse is a criminal offense. You should report to the police immediately and take your child to the Accident and Emergency Department (A &amp; E) of the public hospital for injury assessment. The Hospital Authority may assign pediatricians, social workers, and psychologists to follow up. Do not try to condone such behaviors or resolve this issue in private. When necessary, you may call the Against Child Abuse Hotline at 2755 1122 for enquiries or assistance.<\/p><\/p><\/div>\n                <\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-68aa74f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"68aa74f\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f8e96bd\" data-id=\"f8e96bd\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3872ee3 elementor-widget elementor-widget-spacer\" data-id=\"3872ee3\" data-element_type=\"widget\" id=\"company\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-67ce197 elementor-widget elementor-widget-heading\" data-id=\"67ce197\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Services Related\n\n<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b73fb1e elementor-widget elementor-widget-spacer\" data-id=\"b73fb1e\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-567b3d4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"567b3d4\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8b44079\" data-id=\"8b44079\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9dd6ca8 elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"9dd6ca8\" data-element_type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t        <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-9dd6ca8\" data-accordion-id=\"9dd6ca8\" data-accordion-type=\"accordion\" data-toogle-speed=\"300\">\n    <div class=\"eael-accordion-list\">\n                <div id=\"will-you-assign-staff-to-pick-up-my-helper-at-the-airport-upon-her-arrival-in-hong-kong-\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-1651\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Will you assign staff to pick up my helper at the airport upon her arrival in Hong Kong? <\/span><\/div><div id=\"elementor-tab-content-1651\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"will-you-assign-staff-to-pick-up-my-helper-at-the-airport-upon-her-arrival-in-hong-kong-\"><p><p><span style=\"font-weight: 400;\">Yes. Pick-up on landing is included in our service package. <\/span><\/p><\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"am-i-supposed-to-accompany-my-helper-to-report-at-the-immigration-department-\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-1652\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Am I supposed to accompany my helper to report at the Immigration Department? <\/span><\/div><div id=\"elementor-tab-content-1652\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"am-i-supposed-to-accompany-my-helper-to-report-at-the-immigration-department-\"><p><p><span style=\"font-weight: 400;\">No. Under the provision of our services, our company will deploy staff to accompany your helper to report at the Immigration Department. <\/span><\/p><\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"do-you-provide-free-translation-services-\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-1653\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Do you provide free translation services? <\/span><\/div><div id=\"elementor-tab-content-1653\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"do-you-provide-free-translation-services-\"><p><p><span style=\"font-weight: 400;\">Yes. We have Indonesian and Filipino translators to provide verbal and textual translations to support helpers-to-employers communication. If you encounter any difficulties in communicating with your helper, you may call our hotline for assistance and we will assign a translator to follow up.<\/span><\/p><\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"can-i-change-my-helper-after-signing-the-contract-\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-1654\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Can I change my helper after signing the contract? <\/span><\/div><div id=\"elementor-tab-content-1654\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"can-i-change-my-helper-after-signing-the-contract-\"><p><p><span style=\"font-weight: 400;\">Provided that only the contract is signed but the visa is still processing. You may change your helper\u2019s selection but you need to pay the administrative fee for the replacement.\u00a0<\/span><\/p><\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"can-i-hire-another-helper-for-replacement-if-i-am-not-satisfied-with-my-helpers-working-performance-\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"5\" aria-controls=\"elementor-tab-content-1655\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Can I hire another helper for replacement if I am not satisfied with my helper\u2019s working performance? <\/span><\/div><div id=\"elementor-tab-content-1655\" class=\"eael-accordion-content clearfix\" data-tab=\"5\" aria-labelledby=\"can-i-hire-another-helper-for-replacement-if-i-am-not-satisfied-with-my-helpers-working-performance-\"><p><p><span style=\"font-weight: 400;\">Yes. If the replacement occurs within 6 months upon your helper\u2019s arrival in Hong Kong, you can replace your helper with a 30% service discount. <\/span><\/p><\/p><\/div>\n                <\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2186496 elementor-widget elementor-widget-spacer\" data-id=\"2186496\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-c780eea elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c780eea\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-559c38a\" data-id=\"559c38a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-dc87d69 elementor-widget elementor-widget-spacer\" data-id=\"dc87d69\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Helpers Related Can I appoint my helper\u2019s rest days? Yes. Rest days shall be appointed by the employer. For irregular rest days, you should inform your helper of the roster before the beginning of each month. For regular rest days, you are not required to do so. Can I require my helper to work on &hellip; <a href=\"https:\/\/kasamaid.com\/en\/faq\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Frequently Asked Questions<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Frequently Asked Questions - \u91d1\u838e\u4f86\u50f1\u50ad\u4e2d\u5fc3<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/kasamaid.com\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Frequently Asked Questions - \u91d1\u838e\u4f86\u50f1\u50ad\u4e2d\u5fc3\" \/>\n<meta property=\"og:description\" content=\"Helpers Related Can I appoint my helper\u2019s rest days? Yes. Rest days shall be appointed by the employer. For irregular rest days, you should inform your helper of the roster before the beginning of each month. For regular rest days, you are not required to do so. 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Yes. Rest days shall be appointed by the employer. For irregular rest days, you should inform your helper of the roster before the beginning of each month. For regular rest days, you are not required to do so. Can I require my helper to work on &hellip; Continue reading Frequently Asked Questions","og_url":"https:\/\/kasamaid.com\/faq\/","og_site_name":"\u91d1\u838e\u4f86\u50f1\u50ad\u4e2d\u5fc3","article_modified_time":"2023-09-27T02:41:43+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"9 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/kasamaid.com\/faq\/","url":"https:\/\/kasamaid.com\/faq\/","name":"Frequently Asked Questions - \u91d1\u838e\u4f86\u50f1\u50ad\u4e2d\u5fc3","isPartOf":{"@id":"https:\/\/kasamaid.com\/#website"},"datePublished":"2022-12-07T20:52:39+00:00","dateModified":"2023-09-27T02:41:43+00:00","breadcrumb":{"@id":"https:\/\/kasamaid.com\/faq\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/kasamaid.com\/faq\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/kasamaid.com\/faq\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"\u9996\u9801","item":"https:\/\/kasamaid.com\/en\/"},{"@type":"ListItem","position":2,"name":"Frequently Asked Questions"}]},{"@type":"WebSite","@id":"https:\/\/kasamaid.com\/#website","url":"https:\/\/kasamaid.com\/","name":"\u91d1\u838e\u4f86\u50f1\u50ad\u4e2d\u5fc3","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/kasamaid.com\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/kasamaid.com\/en\/wp-json\/wp\/v2\/pages\/8788"}],"collection":[{"href":"https:\/\/kasamaid.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kasamaid.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kasamaid.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kasamaid.com\/en\/wp-json\/wp\/v2\/comments?post=8788"}],"version-history":[{"count":69,"href":"https:\/\/kasamaid.com\/en\/wp-json\/wp\/v2\/pages\/8788\/revisions"}],"predecessor-version":[{"id":14749,"href":"https:\/\/kasamaid.com\/en\/wp-json\/wp\/v2\/pages\/8788\/revisions\/14749"}],"wp:attachment":[{"href":"https:\/\/kasamaid.com\/en\/wp-json\/wp\/v2\/media?parent=8788"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}